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Delivery Information

A. Delivery of Goods

Within UAE

We can provide free and quick delivery to addresses closer to our distribution warehouses; however, for deliveries to locations beyond 15km, there may be slightly longer delivery lead time. We will advise any such delays to your order, once it has been received by us for processing. In these circumstances, you will not be bound to continue with your purchase and will be asked to confirm that you wish to proceed.

Your order will be delivered either by our own vehicles or by a delivery partner. A signature is required for all deliveries.

If your order contains more than one product the individual products may, on occasion, be sent in multiple dispatches, depending on your special priority or based on the stock availability at our warehouses.

A delivery charge of AED 50.00 shall be applied to all those order with overall value less than AED 300.00 (exclusive of VAT).

Outside the UAE – International Shipping

The prices displayed are based on Ex Works terms.

Once your order is received, we will get in touch with you by email for the freight arrangements and provide the lowest freight option by air or sea to your destination.

Dispatch of the shipment would be done once payment is received for the goods and the freight. Only credit card and TT payment in advance is available payment method for international customers.

Stock is subject to sale, and payment confirmation is required to secure your order.

B. Delivery Times

Delivery times are calculated in working days or working weeks. Our warehouse and customer service hours are Saturday to Thursday 9am - 6pm UAE time zone.

From the receipt of your order we shall endeavor to deliver your chosen items to you within 3-4 hours providing the Goods are in stock, unless a longer delivery time is shown on the product information page or specified on our written quotation.

Deliveries to locations more than 15km from our distribution warehouses will take longer.

Delivery is deemed to have taken place once a signature has been received, accepting the delivery.

IMPORTANT

We do everything we can, to meet the delivery time specified in this section, however occasionally delivery times may be affected by factors beyond our control and cannot be guaranteed. Where possible, we will inform you if we become aware of an unexpected delay.

Please note that in all cases any delivery times quoted are estimates only and www.bluerhine.store and/or BRGT shall have no liability whatsoever for any damages or losses arising directly or indirectly as a result of failed or late delivery howsoever caused.